By using the services provided by Green Hotel and browsing our website, you agree to the following terms and conditions:
1. Booking and Payment
- All bookings made through our website or customer service channels are subject to availability and confirmation.
- Payment is required at the time of booking or as per the agreed-upon terms. We accept major credit/debit cards and other payment methods.
- Bookings are non-transferable and non-refundable unless otherwise specified in the cancellation policy.
2. Cancellations and Refunds
- Cancellations made 3 days before the check-in date may be eligible for a 70% refund.
- Any cancellations made within 2 days of the check-in date will incur a 50% cancellation fee.
- Refunds, if applicable, will be processed to the original method of payment.
3. Guest Conduct
Guests must conduct themselves in a respectful and appropriate manner during their stay at Green Hotel. We reserve the right to ask guests to leave the premises without a refund if their behavior is disruptive, illegal, or in violation of hotel policies.
4. Age and Occupancy Restrictions
Guests under the age of 18 year must be accompanied by an adult or guardian. The maximum occupancy for each room is as specified at the time of booking.
5. Damage to Property
Guests are responsible for any damage to hotel property caused during their stay. Charges for repairs or replacement will be added to the final bill.
6. Health and Safety
Guests are expected to comply with all health and safety rules of the hotel and local laws during their stay. Green Hotel is not responsible for any accidents, injuries, or health issues that may arise on the premises, including activities organized by the hotel.
7. Privacy and Data Use
By booking with Green Hotel, you agree to the collection and use of your personal information as outlined in our Privacy Policy.
8. Intellectual Property
All content on the Green Hotel website, including images, text, logos, and trademarks, is the property of Green Hotel and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any part of the website without our prior written consent.
9. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes related to these terms shall be subject to the jurisdiction of the courts in Rishikesh, Uttarakhand.
10. Amendments to Terms & Conditions
Green Hotel reserves the right to modify or update these Terms & Conditions at any time without prior notice. Any changes will be posted on this page, and the updated date will be reflected at the top of the page.